24/7 Availability for Issue Resolution

I'm available 24-7 to help solve issues. Call me at 3 a.m. on a Sunday morning. I don't care.

Perseverance and Determination

Ben, you had that third failure in a row. Did you think, "I need to pack this in?"

Never. Why not? I never give up.

Choosing to be Extraordinary

So, yes, I think it's possible for ordinary people to choose to be extraordinary.